Shipping & Returns

Shipping

We ship within the United States only.

  • Processing: 1 to 3 business days.
  • Delivery: 7 to 15 business days after your order ships.
  • Cost: $5.99 flat rate. Free on orders over $50.
  • Tracking: you get a tracking number by email when your order ships. Please allow up to 48 hours for tracking to update.

Some items ship from our partner warehouses overseas, which is why delivery takes a little longer. If one order ships in more than one package, each package gets its own tracking number.

Lost or late? If your order has not arrived within 20 business days, or tracking shows it as delivered but you cannot find it, contact us within 7 days and we will help.

Returns

Changed your mind? You have 30 days from delivery to return unused items in their original packaging. Contact us first with your order number and we will send you the return details. Items sent back without a return request first cannot be accepted. Return shipping is paid by the customer, and the original shipping fee is not refunded.

Arrived broken?

Send us a photo within 14 days of delivery. We ship a replacement or refund you in full, your choice. No need to send the broken item back.

Cancelling

You can cancel for a full refund until your order ships. Contact us as soon as possible.

Full details in our refund policy and shipping policy.